What you need
- Your tracking number from the shipping confirmation email.
- The email address or phone number used at checkout, if requested by the tracking form.
- A little time after fulfillment: carrier scans can take 24–72 hours to appear.
Track Your Order
Track Your Order
Follow your Dimitri shipment with clear, up-to-date delivery information. Tracking becomes available after your order has shipped and the carrier has scanned the parcel.
Tracking stages
- Order confirmed: your purchase has been received.
- Processing: the warehouse prepares and hands the parcel to the carrier.
- In transit: the carrier updates the parcel as it moves through the network.
- Delivered: the carrier confirms arrival at the destination address.
Need help? If your tracking number is not recognized after 72 hours, or if the delivery status looks unusual, contact us through the Contact Us page with your order number and tracking number.